CMS Phasing Out Fax Machines, Setting New Standards for Claims Documentation

The Centers for Medicare & Medicaid Services (CMS) has released a final rule that will phase out fax machines and paper mailings for healthcare claims documentation. The new policy establishes national standards for the electronic exchange of clinical documentation, such as medical records, x-rays and imaging, clinical notes, telemedicine visit documentation, and laboratory results. The rule also sets new standards for electronic signatures to ensure secure, authenticated transmission of this information.

The standards adopted in the rule apply to Health Insurance Portability and Accountability Act (HIPAA)-covered entities, including health plans, health care clearinghouses, and healthcare providers that conduct electronic transactions. CMS estimates the rule will save the healthcare industry roughly $781 million annually.

The rule will take effect May 26, 2026. Covered entities must comply by May 26, 2028.

For more information, access the final rule fact sheet and FAQ.